FlightLine Privacy Policy

Effective date: 01 Feb 2026

Who we are

FlightLine is operated by 642 AGS (Aerospace Ground School). Contact: adj.642ags@rafac.mod.gov.uk

What data we collect

• Names and email addresses for account access and communication.
• Training and feedback data such as course attendance, feedback responses, and squadron selections.
• Technical and security data such as IP address, device identifiers, session cookies, and browser details.
• Where required for access documentation, visitor details (for example, nationality).
• Home-to-duty mileage profile details (home address, service number, rank, and duty location) for eligible staff.

How we use data

• Provide training services, collect course feedback, and manage delivery records.
• Secure the platform, manage authentication, and prevent misuse.
• Operational reporting and oversight of training outcomes.
• Maintain home-to-duty eligibility and mileage records where authorised.

Lawful basis

We process personal data to operate and secure the training platform and deliver services to RAFAC stakeholders. Where required, we rely on legitimate interests and operational necessity. You can contact us for further details.

Third-party services

We use these services to deliver core functionality:

• Google Calendar API (event syncing)
• Google Maps (mapping)
• what3words (location lookup)
• Google reCAPTCHA (spam protection)
• Email delivery via SMTP provider
• Hosting and storage on our server infrastructure

Cookies and analytics

We do not use analytics or advertising cookies. We only use essential cookies required for authentication and session security.

Children and cadets

FlightLine supports cadets and instructors. Data relating to under‑16 users is processed solely for training delivery and safeguarding purposes within RAFAC activities.

Data retention

We retain data for as long as necessary to deliver training services, reporting, and operational requirements.

Your rights

You can request access, correction, or deletion of your personal data.

To make a request, email adj.642ags@rafac.mod.gov.uk.

Security

We use role-based access, secure sessions, and encrypted transport (HTTPS) to protect data. Home-to-duty details are encrypted at rest and require additional verification to access.